Terms of Service
Please read these terms carefully before using NEOX HUB services and platform
1. Acceptance of Terms
By accessing and using NEOX HUB (the "Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please discontinue use immediately.
These Terms constitute a legally binding agreement between you (the "User") and NEOX HUB. Your continued use of the Service indicates your acceptance of any updates or modifications to these Terms.
Important: By using NEOX HUB, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined in this document.
2. Data Collection & Privacy
NEOX HUB is committed to protecting your privacy. We collect and process the following information:
What We Collect
- Hardware ID (HWID) - Used exclusively for authentication, key validation, and preventing unauthorized access to our services
- IP Address - Collected for security purposes, fraud prevention, rate limiting, and to prevent abuse of our key system
- Executor Name - The name of the executor software you use to access NEOX HUB, collected for compatibility tracking and service improvements
How We Use Your Data
- Authenticate your access to NEOX HUB
- Validate and manage your access keys
- Prevent unauthorized use, key sharing, and abuse
- Detect and prevent fraudulent activity and multiple account creation
- Monitor for suspicious patterns and security threats
- Enforce rate limits and prevent key system abuse
- Track executor compatibility and improve service performance
- Analyze usage patterns to enhance user experience
- Maintain service security and integrity
Privacy Commitment: We collect ONLY your Hardware ID (HWID), IP Address, and Executor Name. We do NOT collect any other personal information such as your name, email, physical location, browsing history, or any personally identifiable information beyond what is listed above. We do NOT sell, share, or distribute your data to any third parties for marketing or commercial purposes. All collected data is encrypted and stored securely in our protected databases with industry-standard security measures.
IP Address Usage
Your IP address is used specifically to:
- Prevent automated key generation and bot attacks
- Enforce fair usage policies and rate limiting
- Detect and block malicious activity and VPN/proxy abuse
- Prevent creation of multiple accounts to bypass key limits
- Identify geographic regions for service optimization (without storing precise location)
- Comply with legal requirements and respond to valid legal requests
Executor Name Usage
We collect your executor name to:
- Ensure compatibility with supported executor platforms
- Track which executors are most commonly used by our community
- Optimize our scripts for specific executor environments
- Provide executor-specific support and troubleshooting
- Identify and address executor-related issues or bugs
Data Retention
We retain your data for as long as necessary to:
- Provide you with access to NEOX HUB services
- Maintain security and prevent abuse
- Comply with legal obligations and respond to legal requests
- Resolve disputes and enforce our Terms of Service
Inactive accounts and associated data may be purged after extended periods of inactivity, typically after 12 months.
Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for data transmission
- Secure, encrypted database storage with access controls
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
- Limited employee access on a need-to-know basis
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You use our service at your own risk.
Your Privacy Rights
You have the right to:
- Request information about what data we have collected about you
- Request deletion of your data (subject to legal and operational requirements)
- Request correction of inaccurate data
- Withdraw consent for data processing by discontinuing use of our service
To exercise these rights, please contact us through our Discord support channel.
Third-Party Services: NEOX HUB may use third-party services (such as key system providers, hosting services, and analytics tools) that may collect additional data. We are not responsible for the privacy practices of these third-party services. We recommend reviewing their privacy policies.
3. Intellectual Property
NEOX HUB and all associated scripts, code, designs, logos, trademarks, and content are protected by copyright and intellectual property laws. All rights are reserved by NEOX HUB and its creators.
Prohibited Actions
- You may NOT copy, reproduce, redistribute, or resell any NEOX HUB scripts or content
- Reverse engineering, decompiling, or disassembling our software is strictly prohibited
- Creating derivative works or unauthorized modifications is not permitted
- Removing or altering any copyright notices, trademarks, or proprietary markings is forbidden
- Using NEOX HUB branding or logos without explicit written permission is prohibited
Warning: Any unauthorized use, reproduction, or distribution of NEOX HUB intellectual property may result in immediate and permanent account termination, legal action, and civil or criminal penalties.
4. Acceptable Use Policy
Users must comply with the following guidelines when using NEOX HUB:
Your Responsibilities
- Use NEOX HUB responsibly and at your own risk
- Comply with all applicable local, state, national, and international laws
- Respect the rights and dignity of other players and users
- Use the service only for its intended purpose
- Maintain the confidentiality of your access keys
Prohibited Uses
- Do not use our services to harass, abuse, threaten, or harm other players
- Avoid actions that could damage game servers, infrastructure, or disrupt services
- Do not attempt to gain unauthorized access to our systems or other users' accounts
- Do not share, sell, or distribute your access keys with others
- Do not use NEOX HUB for any commercial purposes without authorization
- Do not automate access to our services using bots or scripts
Roblox Terms of Service: While using NEOX HUB, you remain subject to Roblox's Terms of Service. NEOX HUB is not responsible for any account bans, suspensions, or restrictions imposed by Roblox. Use at your own discretion.
5. Disclaimers & Liability
Important Disclaimer: NEOX HUB is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
No Warranties
We do not guarantee that:
- The service will be uninterrupted, secure, or error-free
- Any defects or errors will be corrected
- The service will meet your specific requirements
- Any information obtained through the service will be accurate or reliable
Limitation of Liability
NEOX HUB and its creators, developers, and affiliates are NOT responsible or liable for:
- Account bans, suspensions, or restrictions imposed by Roblox or any other platform
- Loss of in-game progress, items, currency, or achievements
- System crashes, data loss, or technical issues arising from use of the service
- Actions taken by third-party platforms, services, or networks
- Any direct, indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or other intangible losses
Assumption of Risk
By using NEOX HUB, you acknowledge that you use the service entirely at your own risk. You understand and accept that the use of script executors and modifications in online games may violate platform terms of service and result in consequences including but not limited to account termination.
Release of Liability: You agree to hold NEOX HUB, its creators, developers, affiliates, and related parties harmless from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the service.
6. Key System & Access
Access to NEOX HUB requires a valid key obtained through our official key generation system.
Key Requirements
- Time-Limited Access: Keys are time-limited and typically expire after 10 hours of generation
- Personal Use Only: Keys are for personal use only and are non-transferable
- HWID Binding: Each key is bound to your Hardware ID (HWID) for security purposes
- One Active Key: Only one key can be active per user at any given time
Key Generation Rules
- You must complete the verification process to obtain a valid key
- Key generation is limited to prevent abuse and ensure fair access
- Automated key generation attempts will result in temporary or permanent blocks
- Keys obtained through unofficial sources are invalid and may compromise your security
Prohibited Key Activities
- Key sharing or distribution is strictly prohibited
- Selling or trading keys is forbidden and may result in blacklisting
- Attempting to bypass the key system is a violation of these Terms
- Using multiple keys simultaneously is not permitted
HWID Management: Need to use NEOX HUB on a different device? Visit our License Management page at /license.html to reset your HWID. This allows you to unbind your key from your current device and rebind it to a new one. HWID resets are subject to reasonable limits to prevent abuse.
Key Revocation
We reserve the right to revoke or invalidate keys at any time for the following reasons:
- Violation of these Terms of Service
- Abuse of the key system or service
- Unauthorized sharing or distribution of keys
- Security concerns or suspicious activity
- Technical issues or system maintenance
7. Third-Party Advertisements Disclaimer
?? CRITICAL NOTICE: Our key generation system displays third-party advertisements to provide free access to NEOX HUB. Some of these advertisements may contain adult content (18+), mature themes, or other potentially inappropriate material.
Advertisement Acknowledgment
By using our key generation system and viewing advertisements, you acknowledge and agree to the following:
Age Restrictions
- You must be 18 years or older to use the key generation system
- If you are under 18, you must have explicit parental or guardian consent and supervision
- Parents and guardians are responsible for monitoring minors' use of the service
Third-Party Content
- No Control: NEOX HUB does NOT control, select, or endorse the content displayed in third-party advertisements
- External Networks: Advertisements are provided by external advertising networks beyond our control
- Variable Content: Ad content may vary based on your geographic location, browsing history, and advertiser targeting
- Not Vetted: We do not review or approve individual advertisements before they are displayed
Content Warning
Third-party advertisements may include, but are not limited to:
- Adult-oriented content and mature themes
- Dating services and relationship platforms
- Gambling, casino, and betting advertisements
- Pharmaceutical and health products
- Financial services and investment opportunities
- Other content that may be considered inappropriate for minors
Parental Advisory: Parents and guardians should be aware that third-party advertisements displayed on our key generation pages may contain content unsuitable for children and minors. We strongly recommend active supervision when minors access our key system.
No Liability for Advertisements
NEOX HUB explicitly disclaims all responsibility and liability for:
- The content, accuracy, or quality of third-party advertisements
- Any products, services, or offers promoted in advertisements
- Damages, losses, or consequences resulting from interaction with advertisements
- The business practices of advertisers or advertising networks
- Data collection practices of third-party advertisers
- Offensive, misleading, or fraudulent advertisement content
User Responsibility and Safety
When viewing and interacting with advertisements, users should:
- Never Provide Personal Information: Do not share credit card numbers, passwords, social security numbers, or other sensitive information through advertisements
- Avoid Suspicious Downloads: Do not download software, files, or applications from advertisements unless you trust the source
- Exercise Caution: Be skeptical of offers that seem too good to be true or request unusual actions
- Report Concerns: If you encounter illegal, extremely offensive, or malicious advertisement content, please report it to us via Discord
- Use Privacy Settings: Consider using the key system in a private setting if concerned about advertisement visibility
- Ad Blockers: While we understand concerns about advertisements, using ad blockers prevents us from providing free access to NEOX HUB
Why We Use Advertisements
NEOX HUB displays advertisements to:
- Maintain completely free access to our services for all users
- Cover operational costs including servers, development, and maintenance
- Continue providing regular updates and new features
- Keep our key system simple with minimal checkpoints (typically just one)
Our Commitment: We sincerely apologize for any inconvenience or discomfort caused by advertisements. We strive to balance providing free access with maintaining a reasonable user experience. Your patience and understanding help us keep NEOX HUB accessible to everyone.
Reporting Issues
If you encounter advertisements that contain:
- Illegal content (child exploitation, violence, etc.)
- Malware or phishing attempts
- Extreme or shocking content beyond typical adult themes
- Content that violates our advertiser policies
Please report it immediately to our support team via Discord with a screenshot and description. We will work with our advertising partners to address legitimate concerns.
8. Updates & Modifications
NEOX HUB is continuously updated and improved to provide the best possible experience for our users.
Service Updates
- We may modify, suspend, or discontinue any feature or functionality at any time without prior notice
- Updates may be released to improve security, add features, or fix bugs
- Some updates may change how the service operates or appears
- We are not obligated to provide support for older versions of the service
Terms Updates
- These Terms of Service may be updated, modified, or revised at any time
- Changes to Terms will be effective immediately upon posting
- Your continued use of NEOX HUB after changes constitutes acceptance of updated Terms
- Major changes will be announced via our Discord server when possible
- It is your responsibility to review these Terms periodically
Stay Informed: We recommend joining our Discord server to receive notifications about important updates, new features, maintenance schedules, and changes to our Terms of Service.
Supported Games
The list of supported games may change at any time based on:
- Game updates that affect compatibility
- User demand and popularity
- Development priorities and resources
- Technical feasibility and maintenance requirements
9. Contact & Support
For support, questions, concerns, or feedback regarding these Terms of Service or our service:
Official Support Channels
- Discord Community: Join our official server at discord.gg/99UuEwM9sX
- Support Tickets: Create a support ticket in our Discord server for personalized assistance
- Announcements: Follow our Discord announcements channel for updates and news
Beware of Scams: NEOX HUB will NEVER ask for your passwords, payment information, or personal details. Be cautious of impersonators. Always verify you are contacting official NEOX HUB channels.
Response Times
While we strive to respond to all inquiries promptly, please note:
- Support is provided on a best-effort basis
- Response times may vary based on inquiry volume and complexity
- Technical support is available primarily through our Discord community
- Urgent security issues receive priority attention
Feedback and Suggestions
We welcome your feedback! Share your ideas for:
- New features or game support requests
- Improvements to existing functionality
- Bug reports and technical issues
- User experience enhancements
Community Resources: Before reaching out to support, check our Discord server for FAQs, guides, and community discussions. Many common questions are answered by our helpful community members.
Final Provisions
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and NEOX HUB regarding the use of our service and supersede all prior agreements and understandings.
No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights or provisions.
Assignment
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms at any time without notice.
Agreement Acknowledgment: By using NEOX HUB, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you must immediately cease using our service.